Find it
Every machine we sell, by number
Not sure what the thing is called? You are in good company. Nobody outside a mailroom knows whether they want a folder inserter or a pressure sealer, and both of them get called the stuffer.
Everything we sell is on this page with a number against it. If you are on the phone with us, we will say a number and you can look straight at it. The Need help? button in the corner of every page asks the same questions and gives the same numbers.
Monday to Friday, 8:30 am – 5:00 pm. Tell us what the mail looks like; we will say a number.
Do not know which number you want?
Answer up to three questions about your mail. Not about the machine — if you knew the machine you would not be reading this. There is no typing and nothing to fill in.
What are you looking to do?
These are the things people call us about, written the way they say them. It works the way the phone call works: you say it, we answer with a number. Open the one that sounds like your day.
Getting mail out the door
“We stuff envelopes by hand and it takes all afternoon”
We would say
A folder inserter folds the paper and puts it in the envelope for you. The job that ate your afternoon takes about an hour. Which size you need depends on how many you send.
How many go out at a time?
“We send thousands of bills at a time”
We would say
There is a bigger version of the same machine. It runs stack after stack without anyone standing over it.
“We still stick stamps on by hand”
We would say
A postage meter prints the postage right on the envelope. No stamps to buy, and no trips to the post office. Which one you need depends on how much goes out.
How much goes out on a normal day?
“We mail a tray of letters most days”
We would say
A desktop meter is built for that much. It stamps and seals the whole tray while you do something else.
“Someone sorts the mail by size before it can be stamped”
We would say
One machine can weigh each piece as it goes through and charge the right postage. Nothing has to be sorted first.
“We fold newsletters by hand”
We would say
A folding machine folds paper only, no envelopes. It folds more in a minute than a person folds in ten.
“We send out paychecks and nobody should see them”
We would say
A pressure sealer folds the printed page and seals it shut. The paper is its own envelope, so there is nothing to peek at.
“We write or label the addresses on every envelope”
We would say
An address printer prints the name and address straight on the envelope. It does thousands in an hour, and no labels to peel.
“The post office sent our mailers back because the tabs were missing”
We would say
A tabber sticks the little tabs that hold a folded mailer shut. USPS takes the mail, and it goes out the same day.
Mail coming into your building
“Someone opens the mail by hand every morning”
We would say
A letter opener slits a whole stack in seconds. It cuts the edge of the envelope, not the check inside.
“Packages pile up in the lobby”
We would say
Smart lockers hold each package until its owner comes for it. They get a text, they punch in a code, and the box is theirs.
“Packages go missing after they get here”
We would say
We scan every package the moment it arrives. You can look up who has it and when they signed for it.
“There is nowhere to sort the mail. We use a folding table”
We would say
We build the tables and sorting consoles for mailrooms. They hold the machines steady and put the mail at the right height.
Sending and paying for packages
“We check three websites to find the cheapest way to ship a box”
We would say
One screen asks every carrier what the box would cost. You pick the cheapest one that still gets there in time, and it prints the label.
“I think we pay too much to ship”
We would say
Send us one month of shipping bills. We read them and show you on one page what could come off, and it costs you nothing.
“We guess what a package weighs”
We would say
A postal scale weighs it and tells the meter or the software the real number. You stop paying for weight you did not send.
Printing, cutting and copying
“We order color envelopes from a printer and wait two weeks”
We would say
You can print them here, the day you need them. Print fifty or five thousand, and change the words whenever you like.
“Our envelopes are thick and every printer jams on them”
We would say
Let us print them instead. We print envelopes of any size in any quantity, plain or with a window, and they are made to feed through a folder inserter.
“We buy our labels outside and the color is never right”
We would say
A label printer makes them at your desk, on a roll, in full color. You see the color before you print a thousand of them.
“We cut business cards on a little paper cutter”
We would say
A real cutter trims a whole stack at once, straight every time. It creases too, so the fold does not crack.
“We need to print on boxes and bags, not paper”
We would say
One machine prints in color on things that are not flat, like boxes, bags and napkins. No plates and no setup fee.
“Our copier breaks and nobody comes out”
We would say
We sell the copier and we fix it ourselves. Our own technician comes, and there is no charge per page.
A machine you already have
“Our machine stopped and we have mail to get out today”
We would say
Tell us the model and what it is doing. Our own technician comes out, not a phone queue at the factory.
“We are out of ink”
We would say
We stock the ink, labels and sealing fluid for the machines we sell. Order it here and we ship it out.
“We got a letter saying our postage meter is being retired”
We would say
USPS is turning off the older meters. We will tell you if yours is one of them and what takes its place.
“We have no idea what postage costs now”
We would say
We keep USPS prices on one page, as USPS publishes them, with the date they took effect and the date we last checked them. Look up what a letter or a package costs.
Rules, records and proof
“We mail patient letters and two people's pages must never share an envelope”
We would say
The machine reads a mark on every page and is built to stop when a set does not match.
“We need proof that we mailed it”
We would say
Certified Mail gives you dated USPS proof of mailing and a signed delivery record. The receipt comes back to your screen instead of a green card in the mail.
“Nobody knows which department is using all the postage”
We would say
The software on your PC keeps count for each department. At the end of the month you can see who spent what.
“We are not sure the right pages went in the right envelope”
We would say
This software marks each page before it prints, so the machine knows which pages belong together. Every envelope gets checked as it is made.
“We have boxes of old files to destroy”
We would say
A shredder cuts them into tiny pieces, far too small to read. One model takes pill bottles and discs too.
Putting postage on mail
All of it →
Number 1. PostBase Fusion
Prints postage straight onto the envelope, so nobody licks a stamp. Feeds and seals the mail as it goes.
Also called: postage machine, stamp machine, franking machine
Number 2. PostBase i3
The small one, for an office that sends a handful of letters a day.
Also called: small postage machine, desk postage meter, little stamp machine
Number 3. PostBase Mini
The smallest meter we sell. Sits on a desk and stamps one letter at a time.
Also called: smallest postage meter, home office meter, tiny stamp machine
Number 4. PostBase One
For a mailroom. Takes a stack of different-sized envelopes and works out the postage for each one.
Also called: big postage machine, mailroom meter, high volume stamp machine
Number 5. PostBase Pro DS
Weighs each piece as it runs through and charges the exact postage. No sorting by hand first.
Also called: postage machine with a scale, meter that weighs, dynamic scale
Number 6. Postal scales
Weighs packages and tells the meter or the shipping software what to charge.
Also called: mail scale, shipping scale, weighing thing
Folding, stuffing and opening
All of it →
Number 7. Folder inserters
Folds your letters and puts them in envelopes for you. The job that eats an afternoon at the conference table.
Also called: stuffer, envelope stuffer, stuffing machine
Number 8. Production inserters
The same thing as number 7, built for thousands of pieces at a time instead of hundreds.
Also called: big stuffer, high volume stuffer, production machine
Number 9. Folding machines
Folds paper only, no envelopes. For newsletters, statements and anything going in by hand.
Also called: paper folder, folder, letter folder
Number 10. Pressure sealers
Folds and seals a printed sheet into its own envelope. What payroll checks and grade reports go out in.
Also called: check sealer, pressure seal, one piece mailer
Number 11. Letter openers
Slits open a stack of incoming envelopes in seconds without cutting what is inside.
Also called: envelope opener, mail opener, slitter
Number 12. Tabbers and labelers
Sticks the tabs, labels or real stamps that a folded mailer needs before USPS will take it.
Also called: tabber, wafer seal machine, sticker machine
Shipping packages
All of it →
Number 13. Cloud9 Express
Asks every carrier what a package would cost, then prints the label for the cheapest one that gets there in time.
Also called: shipping software, rate shopping, label printing
Number 16. Free spend analysis
Send us one month of shipping invoices and we show you, on one page, what could come off the bill.
Also called: free review, how much am i overpaying, shipping cost check
Number 38. Insert Ready Dispatch
Puts your own UPS, FedEx and USPS prices next to Insert Ready Dispatch's discounted rates for every box, and you ship with whichever wins.
Also called: insert ready dispatch, dispatch, ird
Packages arriving at your building
All of it →
Number 17. Smart lockers
A wall of lockers that hands packages to people without anyone staffing a counter.
Also called: package lockers, parcel lockers, pickup lockers
Number 18. Inbound parcel tracking
Scans every package that arrives and records who it went to, so nothing goes missing.
Also called: package tracking, mailroom log, who signed for it
Printing and finishing
All of it →
Number 19. Address printers
Prints names and addresses straight onto envelopes, thousands an hour, instead of labels.
Also called: addresser, envelope printer, machine that addresses envelopes
Number 20. Digital color printers
Prints full-color envelopes and mailers on demand, so you are not buying pre-printed stock.
Also called: color printer, print in color, digital press
Number 21. Envelope printing
We print your envelopes. Any size, any quantity, and they are guaranteed to feed through a folder inserter.
Also called: print envelopes, printing envelopes, short run envelopes
Number 22. Label printers
Prints color labels on a roll, on a desktop, for products, jars and boxes.
Also called: label printer, roll labels, color labels
Number 23. Cutters
Cuts, creases and trims stacks of paper, business cards and packaging.
Also called: paper cutter, guillotine, trimmer
Number 24. RapidColor
High-speed color printing on things that are not flat paper, including boxes, bags and napkins.
Also called: high speed color printer, print on boxes, print on bags
Number 25. Kyocera copiers
The office copier and printer, serviced by our own technicians with no click charge.
Also called: copier, office printer, multifunction
The mailroom itself
All of it →
Number 26. Furniture
Tables and sorting consoles built to hold mailroom machines without wobbling.
Also called: mailroom table, sorting console, workbench
Number 27. Shredders
Shreds paper, and on one model pill bottles and discs, to a size nobody can reassemble.
Also called: shredder, paper shredder, destroy documents
Number 28. Accessories
The small machines around the edges: joggers, sealers, counters.
Also called: jogger, envelope sealer, odds and ends
Number 39. Outsourcing your mail
Someone else does the mailing for you: the postal paperwork, the design, or the whole job from your list to the mailbox.
Also called: outsource mail, mail house, someone else to do our mailing
Software on the desk
All of it →
Number 29. MailONE
Runs the meter from your PC and records what each department spent on postage.
Also called: postage software, meter software, cost accounts
Number 30. FlexStream and FlexMail
Reads your printed documents and marks them so the inserter knows which pages belong together.
Also called: document software, mail merge, barcodes on statements
Number 37. Insert Ready Mail
Sends Certified Mail straight from the PDF you already print, and the signed receipt comes back to your screen.
Also called: insert ready mail, err, electronic return receipt
Mail with rules attached
All of it →
Number 31. HIPAA mail
Sends patient paperwork through a machine built to keep each patient's pages together.
Also called: patient statements, patient records, patient letters
Number 32. Certified Mail and ERR
Certified Mail with an electronic receipt instead of the green card that comes back weeks later.
Also called: certified mail, green card, return receipt
Number 33. IMI postage meters
USPS retired the older meters. This explains whether yours is affected and what replaces it.
Also called: old meter, meter being retired, ibi
Already a customer
All of it →Number 34. Supplies
Ink, labels, sealing solution and envelopes for a machine you already have.
Also called: ink, cartridge, toner
Number 35. Service call
A machine has stopped. This books our own technician, not a manufacturer's queue.
Also called: broken, repair, not working
Number 36. USPS rates
What USPS charges, as USPS publishes it, with the date the prices took effect and the date we last checked them.
Also called: postage prices, rate change, how much is a stamp