
FP Mailing Solutions
TRAXsuite
Track, monitor and deliver safely.
TRAXsuite is a cloud-based inbound parcel tracking solution that lets you define, notify, track, manage, search and report on every incoming parcel. Scan the existing postal barcode and TRAXsuite identifies the user on the shipping label and their preferred delivery method, sends a pre-drafted or custom notification, and then records the delivery: to the recipient with a digital signature on the mobile app, to an assigned location with a photo or a scan of a TRAX location QR code, or to a bank of smart lockers picked up with a PIN.
Every scan is a searchable touchpoint (tracking number, sender, carrier, recipient, status, type and dates), with dashboards and downloadable reports. Subscriptions come in three tiers, Asset, Parcel and Parcel Pro. Parcel Pro adds bundling several parcels into one notification and one locker slot, mobile profiles, scheduled import of expected parcels through the API, and automatic recipient sync with Azure AD. Add-on modules cover asset handling, letter notification and custom organization labels.
Key features
- Scan the carrier's existing barcode; no relabeling
- Automatic recipient identification and notification, pre-drafted or custom
- Three proofs of delivery: e-signature, location photo or QR scan, locker PIN or QR
- Searchable touchpoints, dashboards and downloadable reports
- Asset, Parcel and Parcel Pro subscription tiers
- Parcel Pro: bundling, mobile profiles, expected-parcel import, Azure AD sync
- Add-ons: Asset Handling, Letter Notification, custom labels, Azure single sign-on
- Mobile app for iOS and Android; desktop runs in any browser; optional Zebra scanners and label printer


